This episode of Start With A Win features former Netflix Chief Talent Officer Patty McCord. During her 14 years with Netflix, Patty was the co-creator of the Netflix Culture Deck. Since it was first published online, the Culture Deck has been viewed more than 15 million times. She is the author of the best-selling book, Powerful: Building a Culture of Freedom and Responsibility, published in 2018 and translated into 12 languages. Currently, Patty is a consultant and executive coach for CEOs and their teams to help in defining leadership and company culture. She also speaks to groups and teams around the world.

During their conversation, Adam and Patty dive into all of the change that has come about in the workplace since the beginning of the COVID-19 pandemic. Within 48 hours, leaders went from believing that remote work could never work for them to being fully remote companies. And it worked.

Patty believes the pandemic has also transformed the way leaders should view work, enabling them to pay closer attention to final results and the work that’s being done rather than solely on effort and productivity. It’s shown them that their employees can do the stuff that needs to get done without having to be watched, and it’s instilled a greater sense of accountability into their teams.

Adam and Patty also talk about the importance of note forgetting the lessons we’ve learned in this season. As the world begins to return to a sense of normalcy, Patty warns that we will lose it all unless we pay attention and ask ourselves the questions: What have we learned here, and what is working?

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